Help & FAQ

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Should the gear not work out, make sure to return it for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. Click on the chat bubble below to start a conversation with a real person.

All gear is carefully inspected and assigned a cosmetic condition rating prior to sale. We do not sell broken or inoperable gear.

For rods, the cosmetic condition ratings are as follows:

Like New

• No nicks or scratches on the rod blank
• No scratches or chipped paint on handle or reel seat
• Completely clean cork with no chips or gouges
• Reel fastener screws and unscrews smoothly
• All guides intact and firmly attached
• Undamaged ferrule connections

Great

• Minor cosmetic damage including scuffing on rod blank, chipped paint or scratches on metal components
• Intact cork with no chips or gouges
• Reel fastener screws and unscrews smoothly
• All guides intact and firmly attached
• Undamaged ferrule connections

Good

• Cosmetic only damage (superficial scratches, scuffs, paint chips) to rod blank, cork, metal components
• Reel fastener screws and unscrews smoothly
• All guides intact and firmly attached
• Undamaged ferrule connections

Absolutely! All we think about is fly fishing. Send us an email at info@recastflyfishing.com or click on the chat bubble to start a conversation with a real person.

Darn. That's not what we want to hear. Here's what you can do:

• Send us a quick gear request using our contact form. This is really helpful information for our purchasing team.
• Sign up for our Gear Alert so we can let you know when what you're looking for is in the shop.
• Our inventory is constantly changing as new gear becomes available. Keep checking back.
• If you'd like some help finding similar gear that is in inventory, click on the chat button below to get in touch.

We offer free shipping in the United States. Shipping to other countries is available at an additional cost calculated at checkout.

We offer free domestic ground shipping in the United States for all orders and returns. Express shipping is available for an additional fee. International shipping is calculated at checkout and is charged to the customer.

Standard domestic shipping normally takes 3-5 days. Rush shipping is available for an additional charge. International shipping times vary and are calculated at check out.

In the rare case that you don't love your new gear, Recast Fly Fishing offers a 14-day return policy, which means you have 14 days after receiving your item to request a return. All returned items are subject to a $20 restocking fee, which will be deducted from your refund.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. All returned gear will be compared to our detailed inspection videos before a refund is issued.

To start a return, please contact us at info@recastflyfishing.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your gear. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@recastflyfishing.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. In these cases, the $20 restocking fee will not apply.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Please review our complete Returns Policy.

Refunds are processed within 7 days from when we receive the item(s).

To start a return, please contact us at info@recastflyfishing.com.

We buy high-quality used fly fishing rods and reels. Please use the tool on the Sell to Us page to identify your gear and generate an offer. If you can’t find your gear in the tool, please let us know. We are constantly updating the tool based on market conditions.

Due to limited demand from our community, Recast Fly Fishing is NOT currently purchasing the following makes/models of gear:

• Custom made (e.g. non factory produced) rods, regardless of the blank manufacturer.
• Bamboo rods.
• Any rods or reels from Redington, Temple Fork Outfitters, Echo, White River, Fenwick.
• Select models of entry-level rods from Sage (Foundation, Approach), Orvis (Recon, Clearwater).
• Rods older than two generations behind the current in-market models (with some exceptions).

We make it as easy as possible for you to get a fair price for your high-quality used gear.

With just a few clicks you'll have an offer and a prepaid shipping label. Send us the gear and we'll send you the money. That's all there is to it!

That means no more annoying haggling from online bargain hunters, no more risky meetups to hand over expensive gear, no more waiting for buyers that show up late or never.

Plus, you know that your gear is going to find a home with someone who will use it and appreciate it just like you did.

Selling your gear to us is easy!

1. Go into the tool and select your gear. Rate the condition of your gear and enter your email.
2. Review your offer. If you want to proceed, accept the offer and enter your contact and payout information. Currently we offer payout via PayPal or paper check. Offers are good for 14 days.
3. Pack your gear and send it to us using the prepaid shipping label.
4. Once we receive your gear we will inspect it to confirm it matches the information you submitted.
5. If we revise our offer based on inspection, we will email you a new offer. You can then either accept the new offer or cancel the sale. If you cancel the sale we will ship the gear back to you at no cost.
6. If your offer is unchanged, or if you accept a revised offer, we will process payment to you within two business days of completing our inspection.

Trust us - you're not the only one with this question. It's one of the most frequent inquiries we get from customers. Fly fishing rods are long, delicate and valuable, which makes shipping them a bit of a head scratcher.

Here's the good news: the combination of a modern rod tube and a good rod sock does an excellent job protecting your fly rod in transit.

This is how we pack rods for shipping to our customers:

1. Find a long, thin box that your rod tube can sit inside with a bit of space left over all around it. 3"x3"x38" works for most 4-piece trout rods. 3"x3"x49" fits most spey rods. You could also use a cardboard tube, but boxes work great and are usually less expensive.
2. Put your rod in its rod sock, roll it up and insert it into the rod tube. Securely close the lid of the rod tube.
3. Place the rod tube in the box. Pack the space around the rod tube with enough filler material to ensure the tube won't move inside the box during transit. Make especially sure you have filler between each end of the rod tube and the bottom/top of the box. Our filler of choice is balled-up packing paper or newsprint. Bunched up plastic grocery bags also work well. Please avoid using foam peanuts if possible - they are impossible to recycle.
4. Once you've got the rod and filler packed into the box, seal it up with packing tape. If you printed your shipping label on an ink jet or laser printer, make sure the label is completely covered with clear packing tape to protect it from damage in transit.

If you're shipping a rod without a rod tube and rod sock, you'll need to use a stiff cardboard tube inside the box to keep the rod safe during transit.

1. Wrap each section of rod separately in packing paper and insert into the cardboard tube.
2. Seal both ends of the tube with packing tape.
3. Follow the instructions from Steps 3 and 4 above.

Please don't hesitate to contact us if you have any questions or concerns about packing your rod for shipping. We will be happy to help.

Visit our sales portal to track the status of your offer and payout. Log in with the same email you used to create your offer.

Check your email and/or visit our sales portal to download and print your prepaid shipping label. Log in with the same email you used to create your offer.

Please let us know if you can’t find your gear in the tool. We are constantly updating the tool based on market conditions.

PLEASE NOTE: Due to limited demand from our community, Recast Fly Fishing is NOT currently purchasing the following makes/models of gear:

• Custom made (e.g. non factory produced) rods, regardless of the blank manufacturer.
• Bamboo rods.
• Any rods or reels from Redington, Temple Fork Outfitters, Echo, White River.
• Select models of entry-level rods from Sage (Foundation, Approach), Orvis (Recon, Clearwater).
• Rods older than two generations behind the current in-market models (with some exceptions).

Please see SECTION 7: TERMS OF SALE TO RECAST FLY FISHING in our Terms of Service.

Absolutely! Just send an email to proteam@recastflyfishing.com and we'll get in touch.

We're always looking to help more Fly Shops create hassle-free trade-in programs to drive sales of new gear. Just send an email to proteam@recastflyfishing.com and we'll get in touch.